About us:

1. What is StarOriental?
StarOriental is the largest and only professional eastern star image database available on the internet today.

2. Where is StarOriental's image come from?
Our image come from various sources, including closed newspaper/magazine's film stock, special contract photographer, bought from studio directly, etc.

3. How much images do StarOriental have?
As of 1st Mar 1999, we have over 500,000 frames on hand and approx. 150,000 digital images available online. Our film stock is converted at sequence base. But new scenes are converted with priority. We are actively looking for more quantity of film stock and major investment to boost our site feature and production speed.

4. What is the quality of your images?
Although images are converted at 2700dpi 36bit quality, it's around 60MB size, images available on the net are SVGA resolution, it's around 800x600 pixel, ~100kB size for general internet reading use.

5. What is the rating of your site, does it all family suitable?
Yes, our image database don't contain any nude images which are consider as adult nature by the general public.

6. Can I use the image anywhere I want?
You may use the downloaded image for any personal and non-profit usage. Please click here for publishing propose.

7. What is Digimarc watermark, I saw this word in every your web pages?
Digimarc watermark is something like your paper money's watermark but it's the watermarking system in the digital world. It cannot be read in general but it can be used as an identifier to tell that the image is our property. Technically, it's a repeat pattern forged on the image that cannot be easily read by human eye but read by many leading computer image editing software, including Adobe Photoshop^R, Adobe ImageReady^TM, Corel DRAW^TM, Corel PHOTO-PAINT^TM, Micrografx Graphics Suite^TM, Micrografx Webtricity^TM and Micrografx Picture Publisher^TM, etc.cause of it's repeatly characteristic, it cannot be removed even if crop, parity copy or resize.

8. Can I join without credit card?
Currently, we only accept credit card transaction via internet billing company, they have over 2 years solid experience on internet secured online billing and over 1,000,000 success transaction before.

9. How to cancel the service?
Only the per month base recurrently billing plan user need to cancel their service, half year and one year plan user don't need to cancel their service as their account will terminate after the period. If you are per month base recurrently billing plan user, simply complete the contact form available HERE with your transaction number and/or subscription number with your request at less 3-7 days before the day your current subscription period end if you don't want to be charged in the next billing period, you will receive a confirm reply after your cancel request processed.

Having problems logging on?

If you are having trouble gaining access to the StarOriental Members Zone and you have previously completed a registration form, DO NOT REGISTER AGAIN! Instead, contact us with this form via email and we will help you resolve the problem.

If you have not yet completed a registration form, you will need to do so before gaining access to the StarOriental Members Zone.

If you are having problems getting into the Members Zone, here are a few details you may want to check:

1. If you are unable to log in to the Members Zone, you should try typing your username and password in all lower-case characters. Once in the Members Zone, if you wish to change to a password using upper- and lower-case characters, you can do so in Member Services. Your username, however, will always consist of only lower-case characters.
2. If you are using an AOL's browser prior to the 3.0+ release, you need to download and install a copy of Netscape Navigator. (In AOL, go to keyword: Winsock for more information.)
3. You need to be using a Web browser the supports cookies and SSL (secure socket layer). You must not disable your browser's ability to accept cookies. Please note that the Members Zone only uses cookies to help you enjoy the interactive features of the site and to help us protect the integrity of your username. We do not use cookies to track your movements or to gather any other information.
4. If you are accessing the internet through a firewall or a proxy and wish to enter the chat rooms, you should request your proxy/firewall administrator to allow two-way communication on ports 4020 and 4080. Additional port openings are required for the Telnet option (port 4000) and the IRC option (port 4067).
5. WebTV Update: The WebTV browser now supports SSL and cookies. If you have difficulty connecting to the StarOriental Members Zone using WebTV, please contact WebTV's tech support for further information at http://webtv.net or 1-800-GOWEBTV.
6. If you are using the @Home Internet service through your cable television provider, you may have problems logging on and navigating the Members Zone under the @Home default browser configuration.

   If you are having problems accessing the Members Zone through @Home, you need to disable the use of the @Home proxy servers by your web browser. The @Home technical support staff assures us that this will not adversely affect your use of their service. Below are instructions for turning off proxy usage in several of the major browsers:

   Netscape Navigator 3.x (Mac & PC)
   1) Select "Network Preferences" in the Options menu.
   2) Click the "Proxies" tab in the dialog box.
   3) Select "no proxies."

   Netscape Navigator 4.x (Mac & PC)
   1) Select "Preferences" in the Edit menu.
   2) Expand the "Advanced" section of the tree control on the left-hand side of the dialog box.
   3) Select "Proxies."
   4) Select "Direct Connection to the Internet."

   Microsoft Internet Explorer 3.02 (PC)
   1) Select "Options" in the View menu.
   2) Click the "Connection" tab in the Options dialog box.
   3) Make certain the "Connect through a proxy server" box is unchecked.

   The procedure for turning off proxies should be similar for other browsers.

If you have further questions, please use the form below to send your problem specifics to Members Zone Member Services. PRESS HERE